Terms of service
Terms of Service
Effective Date: [Insert Date]
These Terms of Service govern your use of the Oak & Sole website and any purchases made through it. Oak & Sole is operated by DSJ Network LLC, a company registered in Florida, USA.
1. Products & Orders
Oak & Sole specializes in the sale of footwear, with a focus on sneakers. Product details, pricing, and availability are subject to change without notice. We reserve the right to cancel any order if we suspect fraud or error.
2. Payments
All orders must be paid in full at checkout. We accept secure payments via Shopify Payments, including:
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Visa
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Mastercard
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American Express
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Discover
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Apple Pay
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Google Pay
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Shop Pay
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PayPal (if enabled)
All prices are shown in GBP (£) and include VAT where applicable.
3. Shipping & Delivery
We currently deliver to addresses within the United Kingdom only. Estimated delivery times and available options are shown at checkout. You’ll receive a tracking link once your order is dispatched. For full details, see our Shipping Policy.
4. Returns & Cancellations
You have the right to cancel your order within 14 days of receipt, under the UK Consumer Contracts Regulations. Products must be returned in original, unused condition. Read our Returns Policy for full details and how to initiate a return.
5. Intellectual Property
All content on this website—including logos, product names, text, and media—is owned by Oak & Sole or its licensors and protected by copyright and trademark laws. Unauthorized use is prohibited.
6. Limitation of Liability
To the fullest extent permitted by law, Oak & Sole shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products. This does not affect your statutory rights under UK law.
7. Dispute Resolution
If an issue arises, we aim to resolve it amicably. If needed, disputes may be submitted to arbitration in the UK or handled via the Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr
8. Governing Law
These Terms are governed by the laws of England and Wales. Any legal disputes must be brought before the courts of that jurisdiction.
9. Changes to These Terms
We may update these Terms of Service periodically. Changes will be posted on this page and take effect immediately upon publication. Continued use of the site constitutes acceptance of the updated terms.
10. Contact Information
For questions about these Terms or any other matter, contact us:
Oak & Sole
Operated by DSJ Network LLC
6965 Piazza Grande Avenue, Orlando, FL 32835, United States
Email: contact@oaksole.com
Phone (UK): +44 20 8040 1810